Privacy Statement

Who we are

This website is operated by Veltora IT Services FZE LLC ("Veltora", "we"), CWS-1V-229255, 26th Floor, Amber Gem Tower, Ajman, United Arab Emirates. Contact: sales@veltoraaisolutions.com.

What we collect

Information you send us through the contact form, email, phone or WhatsApp: typically your name, company, email, phone number and the content of your message.

Basic technical data needed to serve the site securely, such as IP address and browser type, held in server logs for a limited period.

Why we use it

To reply to your enquiry, provide services you request, meet legal obligations, and keep the site secure. We do not sell personal data or use it for advertising.

Legal basis

We process personal data under the UAE Personal Data Protection Law on the basis of your consent, the steps needed to enter into or perform a contract with you, or our legitimate interests in running our business.

Sharing

We share data only with service providers who help us run our business (for example email and hosting providers), under written terms, or where the law requires it.

Transfers outside the UAE

Some providers may process data outside the UAE. Where they do, we rely on safeguards permitted under applicable law.

Retention

Enquiries are kept for up to 24 months unless they become a client relationship, in which case contract records are kept as the law requires.

Your rights

You can ask to access, correct or delete your personal data, restrict or object to processing, or withdraw consent. Email sales@veltoraaisolutions.com.

Changes

We will post any changes on this page with a new date.